The Truth About How Insurance Companies Handle Your Claim

While insurance commercials often promise they are “on your side,” the reality of filing a claim can be much different. In this video, Attorney Dylan Griffin exposes the tactics used by insurance companies to maximize their own profits—including lowball settlement offers and unnecessary delays. Learn why these companies aren’t always the “good neighbors” they claim to be and why having a qualified personal injury attorney is essential to cutting through their tactics and securing fair compensation.

Show Transcript

I’m often asked how insurance companies work. Hi, my name is Dylan Griffin, and I’m a personal injury attorney here in Central Florida. I’d like to answer that question for you. You see their commercials, and you often hear that you’re in good hands, that they’re on your side, or that you have a good neighbor, but the truth is often far less comforting.

Their mission is to maximize profits, and they don’t do that by routinely and fairly compensating you for your injuries. These companies often lowball your claims, delay paying you, or find any excuse they can to not pay you fairly. That’s why you need a qualified attorney to cut through their tactics and can get you fairly compensated. If you or someone you know is struggling dealing with an insurance company, please give us a call as soon as possible.

This page has been written, edited, and reviewed by a team of legal writers following our comprehensive editorial guidelines. It was approved by attorney Doug Burnetti, founder of Burnetti, P.A., a board-certified civil trial lawyer with experience handling cases involving auto accidents, premises liability, medical malpractice, nursing home neglect, and product liability.